GESP has been awarded Tokheim Sofitam Italia S.r.l. contract for the implementation of a Work Force Management solution for the maintenance service monitoring and control.

Tokheim Group, based in Paris, France, is one of the world’s leading manufacturers and service providers of fuel dispensing and automation equipment. With operations in many countries around the globe, Tokheim offers customers a complete range of fuel dispensers and pumps, retail automation systems, payment terminals, media devices, replacement parts and upgrade kits, and a full range of support services, including service station construction and maintenance.

At the heart of Tokheim business is the unrivalled service network with a direct presence and access to over 40,000 stations worldwide.

In Italy, Tokheim has a fleet of over a hundred vehicles and operates approximately 110 teams of maintenance workers organized on five areas to cover the entire national territory.
Tokheim Sofitam Italia Srl, the italian branch of the Tokheim Group, has chosen roots Delivery Tracking solution to adopt a decision support system through which their dispatchers could easily obtain real-time information concerning the assistance calls (both "assigned" and "to be assigned") and the geographic position and status of the maintenance teams to properly assign the maintenance activities.

 

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