Client: KEK (Korporata Energjetike e Kosovès, Government’s Electric Company in Kosovo)

Supply GIS has the aim to reinforce the ABC policy introduced by KEK to optimise the energy distribution and guarantee the right return on the investments.

Today, KEK produces about 700 MW of electricity, against a potential consumption equal to 1,100 MW: the energy gap is filled importing electricity. Really, KEK has to face a critical problem regarding the missing payment of its own bills: only 37% of the electricity supplied is paid for. It’s so obvious KEK introduced a control system and a set of actions oriented to get back a part of this missing payment.

Customer classification in three categories (A, B and C), based on the payment level of each area, is the present policy adopted by KEK. Following this subdivision, the Company supplies different levels of service in matter of energy distribution, failure repairs and maintenance.

Supply GIS is supporting KEK managers and employees to reduce debts, identify critical customers, plan the actions and control - using a geo-referenced context - the results of these actions, sharing to the users an up-dated photo of the state of the art. The project, based on ESRI technology, has been developed as Web-GIS system (ESRI ArcIMS) joined with a client / server (local) application (ESRI ArcView), shared in 7 sites in Kosovo.

The system integrated:

• cartography;
• Network Failure Information System;
• CCP (Customer Care Packages) concerning billing;
• GREDOS, an old, proprietary GIS system, currently out of order, containing some electrical objects as lines, feeders, meters, etc.  

The aim is:

• (geo)-identify customers and the status of their payments;
• plan actions for optimizing cash-in and revenues;
• apply and control the above mentioned maintenance policy.

As said CCP contains billing and financial data: so, one of the most important feature of Supply GIS is the capability to calculate meter reading and disconnection routes on the basis of the data stored in CCP database.   

A relevant part of the project regards project start-up, assistance and several training sessions (Administrators, Developers, Viewers).

The following HW / SW items were supplied as an integral part of the project:

Hardware:

• n. 1 GIS Application Server DELL 6800,
• n. 1 Web Server DELL 6850;

Software:

• n. 2 Microsoft SQL Server CPU licences
• n. 9 ESRI ArcView and maintenance
• n. 1 ESRI ArcIMS and maintenance